H & H going the extra MILE…
When one piece of glass was missing from a delivery it stood to jeoradise a planned weekend installation at Great Portland Street London. As the missing glass was to be installed on the 5th floor a Road Closure had been arranged to accommodate the Crane which was to lift the glass up to the fitting team.
H & H knew that we had to go the extra mile. And so our MD Alan Hilsdon, son & estimator Mark Hilsdon went an extra 2050 miles. And so they embarked on a 72 hour journey to Austria and back in order to meet the critical deadlines in London. With 5 o’clock starts and turns at driving and exacting timing they met both collection times Eurostar crossings and arrived in good time on site in London.
We pride ourselves in offering old fashioned customers service and going the extra mile.